Return & Refund Policy – Libaas-E-ZeWar


Return Eligibility

Returns are accepted within 7 days of delivery only in the following cases:

  • Damaged product

  • Defective or non-functional product

  • Wrong item delivered


Return Conditions

  • The product must be returned in its original packaging

  • An unboxing video is mandatory as proof

  • Used, worn, or damaged-by-customer items will not be accepted


Refund Processing

Once your return is approved and the product passes inspection, the refund will be processed within 3–7 working days to the original payment method.


Non-Returnable Items

The following items are not eligible for return or refund:

  • Personal care and hygiene products

  • Jewellery

  • Courses and digital services

  • Customized or personalized products